Support and Contact
When contacting us, include the location name, platform, time of the issue, and any screenshots that are safe to share.
General support
Product, pilot, and general questions: [email protected]
Account and access
Include the platform, location name, and issue. Do not include passwords or verification codes.
Privacy, deletion, and disconnect requests
Request access, correction, deletion, or disconnection at [email protected].
Response time
We aim to respond within two business days. Security incidents are prioritized.
Never send passwords, one-time codes, recovery codes, or payment details by email or contact form.