AI Review Management for Restaurants — Google & Yelp
Keep your review inbox organized with AI-assisted drafts and owner oversight. Positive replies may be automated where enabled; negative replies require owner approval by default. Platform availability depends on your connection.
How it protects your reputation
- Review drafts for legal claims, compensation promises, staff names, private details, and argumentative language before publication
- Relevant, courteous replies help customers see how you handle feedback; no response schedule guarantees a search ranking
- Daily briefs show review volume, rating trends, and recurring complaints worth fixing in operations
Check platform coverage and multi-location scope
A social account connection is not the same as managed review replies. Confirm the workflow for each location and platform before service begins.
| Platform | Current review scope | Reply workflow |
|---|---|---|
| Google Business Profile | Priority for current onboarding, subject to account access. | AI drafts replies. Positive replies may be automated where enabled; negative replies require approval by default. |
| Yelp | Assisted review service depends on account access and availability. | Confirm monitoring and publication method during onboarding; do not assume automatic posting. |
| Managed Facebook review replies are not part of the currently described service. | You can paste a Facebook review into the free draft tool, then check and post the reply yourself. |
What if you run several locations or receive hundreds of reviews a month?
Tell us your location count, connected platforms, approximate monthly review volume, and who should approve sensitive replies. We confirm coverage, responsibilities, and capacity before quoting. Starter begins at $99/month for one location; multi-location Pro is quoted per restaurant.
See plans and request a multi-location quote · Try the free reply draft tool · How it works